Terms of service

Last Updated: August 2026

Welcome to ELFARIA. By accessing or purchasing from our website, you agree to the following terms and policies. Please read them carefully before placing an order.

1. Orders

All orders are subject to product availability and order confirmation. ELFARIA reserves the right to cancel or refuse an order when necessary, including in cases of incorrect pricing, suspected fraudulent activity, or inventory issues.

2. Payment

Payment must be completed using the payment methods available at checkout. Prices are displayed in the applicable currency and may change without prior notice.

3. Shipping

We aim to process orders as quickly as possible. Delivery times may vary depending on your location, shipping method, customs, and circumstances beyond our control.

Once an order has been handed to the shipping carrier, delays caused by the carrier or customs are outside ELFARIA's direct control.

4. Returns & Refunds

We want you to be happy with your purchase. Return and refund eligibility depends on the product and circumstances of the request.

For hygiene and safety reasons, opened or used cosmetic and skincare products may not be eligible for return unless the item arrives damaged, defective, or incorrect.

Please contact us as soon as possible if you receive a damaged, defective, or incorrect product.

5. Product Information

We make reasonable efforts to provide accurate product descriptions, images, ingredients, shades, and other information. However, colors may appear slightly different depending on your screen or device.

Customers should review product ingredients and warnings before use, especially if they have known allergies or sensitivities.

6. Cosmetic Disclaimer

ELFARIA products are intended for cosmetic and personal-care purposes. Product descriptions are not intended to diagnose, treat, cure, or prevent any medical condition.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice when necessary.

7. Privacy

We respect your privacy and handle personal information according to our Privacy Policy. Information such as your name, shipping address, email, and payment details may be collected when necessary to process and fulfill your order.

8. Promotions

Discounts, promotional offers, bundles, and coupon codes may have specific terms and expiration dates. Offers cannot necessarily be combined unless explicitly stated.

9. Intellectual Property

All ELFARIA branding, logos, images, text, graphics, and original website content are protected by applicable intellectual-property laws. They may not be copied, reproduced, or used commercially without permission.

10. Website Use

You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use the website for fraudulent or unlawful purposes.